Territory Management in CRM Analytics

Territory Management in CRM Analytics
Using the Territory hierarchy for row-level security in CRM Analytics is a popular request. If you’ve previously done this in CRMA, you’ve probably come across Darshna Sharma’s fantastic blog. Good news: In Winter ’25, we’re making things easier than ever. Let’s start with the Pre Winter ’25 Approach Without going into too much detail, here ...

Territory Management in CRM Analytics

Territory Management in CRM Analytics
Data security has always been critical. And sometimes it becomes difficult to align business processes and the data security model. To be honest, I realized this was the case with some of our users who were struggling with implementing Territory Management in CRM Analytics. This was a cue for me to write this blog. Now, ...

Multi-level Account Hierarchy: Flatten, Aggregate, Join, Transform and Report!

Multi-level Account Hierarchy: Flatten, Aggregate, Join, Transform and Report!
In this use case, we will discuss how to leverage Recipes, hierarchical aggregations, and transformations in CRM Analytics to help a company “CRM Test Inc.” which has a complex multi-level account hierarchy in Salesforce without having a holistic view of all their accounts and child records (such as related opportunities, activities or any other custom ...